FAQ
Your frequently asked questions about our rocking chairs
Please note: Please read our FAQ carefully before contacting us!
Is a rocking chair comfortable for extended use?
Is a rocking chair comfortable for extended use?
Yes, provided you choose the right model. All our rocking chairs are selected for their ergonomics: a supportive backrest, well-padded seat, and a fluid rocking motion that naturally relieves pressure on the back and joints.
Unlike fixed armchairs, the rocking motion promotes circulation and reduces muscle tension. Our customers often report staying in them much longer than expected.
Which rocking chair should I choose for breastfeeding?
Which rocking chair should I choose for breastfeeding?
For breastfeeding, opt for a model with effective lumbar support, wide and padded armrests to relieve your arms, and a silent rocking base to avoid disturbing the baby's sleep.
A soft, machine-washable fabric is also a real asset for daily use. Discover our collection dedicated to nursing rocking chairs, designed especially for new parents.
Are outdoor rocking chairs weather-resistant?
Are outdoor rocking chairs weather-resistant?
Yes. Our outdoor models are made with materials specially designed for outdoor use: UV-treated metal, synthetic rattan, moisture-resistant braided rope, or quick-drying Textilene fabric.
The cushions are waterproof and removable for easy maintenance. They are designed to remain beautiful and stable season after season, whether on your patio, in your garden, or by the pool.
How do I maintain my rocking chair?
How do I maintain my rocking chair?
That depends on the model. For fabric rocking chairs (velvet, chenille, bouclé), most of our covers are removable and machine washable at 30°C.
For outdoor models, simple cleaning with soapy water is sufficient. Avoid abrasive products on metal structures. If in doubt, specific care instructions for each model are provided on the product page.
Is it difficult to assemble?
Is it difficult to assemble?
No, assembling our rocking chairs is quick and easy, usually taking between 15 and 30 minutes. Each product comes with its installation guide and the necessary hardware.
Some fabric models only require uncompressing the cushion before assembly. No specific tools are required for the vast majority of our selection.
Do you deliver to France? What are the delivery times?
Do you deliver to France? What are the delivery times?
Yes, we deliver throughout mainland France with free delivery, no minimum purchase required. Your rocking chair is shipped within 48 business hours after your order is confirmed, and you generally receive it within 3 to 7 business days at your home.
Each rocking chair is carefully packaged and includes tracking, which we send you by email upon shipment, so you can track its arrival with peace of mind.
Order and delivery
What are the delivery times?
What are the delivery times?
Estimated Delivery Times
3-7 business days (Monday to Friday).
Delivery times may vary depending on stock availability.
Delivery times may be extended in cases of force majeure or exceptional circumstances, such as carrier strikes or extreme weather conditions.
Can I track my order?
Can I track my order?
Yes. On our website, you will find the Order Tracking page, which will allow you to precisely track the progress of your order.
Can I modify or cancel my order?
Can I modify or cancel my order?
You can cancel your order before it ships. If the order has already shipped, please follow the return procedure after receiving the product.
Returns & refunds
Can I return my product?
Can I return my product?
Yes, you have 30 days from receipt to make a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Is return shipping free?
Is return shipping free?
We cover return shipping costs for a period of 30 days from the receipt of the order.
There are no restocking fees.
When will I be reimbursed?
When will I be reimbursed?
Refund Processing Time: Refunds will be processed within 30 business days after receipt and inspection of the returned item. You will receive a confirmation email.
Refund Conditions: A refund is approved if the product is undamaged, unused, and in its original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.