GDPR Policy
At Oscille, we are committed to protecting your personal data and complying with current regulations, particularly the General Data Protection Regulation (GDPR). This policy describes how we collect, use, and protect your personal information.
1. Data Controller:
The data controller for your personal data is: Oscille
Contact email: contact@oscille.fr
2. Types of Data Collected:
We collect the following information:
- Identification data: Name, surname, email address, phone number.
- Delivery data: Delivery address.
- Payment data: Information relating to your payment method (processed by secure payment levels).
- Browsing data: Information about your use of our site (cookies, IP address, etc.).
3. Purposes of Processing:
Your personal data is recorded for the following purposes:
- Processing and managing your orders.
- Communication regarding the status of your orders.
- Improving our services and your user experience.
- Sending promotional offers and newsletters (if you have consented to this).
4. Legal Basis for Processing:
We process your personal data based on the following principles:
- Performance of a contract (order processing).
- Consent (sending newsletters and promotional offers).
- Legitimate interest (improving our services).
5. Retention Period:
We retain your personal data for as long as necessary to achieve the purposes for which it was collected, or to comply with our legal obligations.
6. User Rights:
In accordance with GDPR, you have the following rights:
- Right of access: You can request access to your personal data.
- Right to rectification: You can request the correction of inaccurate data.
- Right to erasure: You can request the erasure of your data under certain conditions.
- Right to restriction of processing: You can request the restriction of the processing of your data.
- Right to data portability: You can request to receive your data in a structured format.
- Right to object: You can object to receiving commercial communications.
To exercise these rights, please contact us at the following address: contact@oscille.fr
7. Data Security:
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure.
8. Data Transfer:
We do not transfer your personal data outside the European Economic Area, unless it is necessary for the processing of your order (for example, for delivery services).
9. Cookies:
We use cookies to improve your experience on our site. You can manage your cookie preferences in your browser settings.
10. Policy Modifications:
We reserve the right to modify this policy at any time. Modifications will be published on this page.
11. Contact:
We strive to respond to all inquiries within 24 to 48 hours.
- Trade name: Oscille
- Legal form: Micro-enterprise
- Phone number: +33 7 50 22 51 30
- Email: contact@oscille.fr
- Physical address: 97 Chemin des Bordages 72230 Arnage
- Siren: 987432507
- Siret: 98743250700018
- VAT numbers: VAT not applicable, art. 293 B of the CGI
- NAF or APE code: 4791B
- Form of exercise: Commercial activity
- Area of activity: Distance selling on specialized catalogue
- Customer service hours: Monday to Friday from 9 am to 6 pm, closed on Saturdays, Sundays, and public holidays.